An Associate Professor of Operations Management and a member of the Scientific Council at Católica Porto School of Business and Economics. She is also a researcher at the Centre for Research in Management and Economics (CEGE) at Católica Porto School of Business and Economics. Her research provides policy and managerial insights for practitioners about digital platforms, supply chains, AI, social responsibility, and agriculture. She uses game theory and behavioural experiments in her research. Her research contributes to the following Sustainable Development Goals (SDGs): zero hunger, food security, improved nutrition (SDG 2), industry, innovation, and infrastructure (SDG 9), ad responsible consumption and production (SDG 12). Her papers have appeared in leading operations journals, Management Science, Operations Research, Manufacturing and Service Operations Management, and Production and Operations Management. Her research research has received several awards, including the winner award and the runner-up award in the INFORMS Technology, Innovation Management, and Entrepreneurship Section (TIMES) Best Working Paper Competition, the third prize in the POMS College of Behavior in OM Junior Scholar Paper Competition, and a finalist in the POMS College of Product Innovation and Technology Management (PITM) Best Student Paper Competition. 

Before joining Católica Porto School of Business and Economics, she was an assistant professor at the Eindhoven University of Technology (TU/e) in the Netherlands. She has received three research excellence awards and Irene Curie Research Grant (€100,000) from the TU/e. Gizem received her PhD and MS from the Tepper School of Business at Carnegie Mellon University.

She has served on the INFORMS TIMES Board for 5 years and was honored to lead the TIMES community as the President of the INFORMS TIMES Board, which later earned her the TIMES Distinguished Service Award.